Roaming Client Management

The EDR solution provides comprehensive Roaming Client Management capabilities for endpoints that operate outside the corporate network. This enables administrators to maintain security policies, monitor endpoint status, collect reports, and manage Endpoint Security Clients even when devices are connected through external or untrusted networks.

The solution supports roaming endpoints across Windows, macOS, and Linux platforms.

1. Policy Management for Roaming Clients

The EDR solution allows administrators to configure and manage security policies for roaming clients even when they are outside the corporate network.

Policies configured through the centralized Management Console can be applied to roaming endpoints without requiring the endpoint to be physically connected to the organization’s internal network.

This ensures that security controls remain consistent for users working from:

  • Home
  • Remote offices
  • Customer locations
  • Public networks
  • Other external locations

2. Status Monitoring of Roaming Clients

The solution provides administrators with the ability to view the status of roaming endpoints even when they are outside the corporate network.

The Management Console provides visibility into relevant endpoint information, including:

  • Endpoint connectivity status
  • Security status
  • Agent status
  • Policy status
  • Protection status
  • Last communication information
  • Other available endpoint health information

This allows administrators to monitor roaming endpoints centrally without requiring them to be connected to the corporate LAN.

3. Reports from Roaming Endpoints

The EDR solution can collect and provide security reports and endpoint information from roaming clients when they communicate with the centralized infrastructure through available network connectivity.

Administrators can review information related to:

  • Threat detections
  • Security events
  • Endpoint status
  • Malware incidents
  • Policy compliance
  • Security activities
  • Other available endpoint telemetry

This ensures that security teams maintain visibility into endpoints even when users are working remotely.

4. Remote Endpoint Installation

The solution provides the capability to install Endpoint Security Clients on endpoints located outside the corporate network.

This allows organizations to protect remote and roaming devices without requiring the endpoint to be brought into the corporate network for initial deployment.

The deployment process can be performed using the supported remote installation and deployment mechanisms provided by the solution.

5. Remote Endpoint Uninstallation

Authorized administrators can also uninstall the Endpoint Security Client from remote endpoints when required.

This provides centralized lifecycle management for roaming endpoints and eliminates the need for administrators to physically access devices for client removal.

Client security controls and administrative authentication mechanisms can be applied to prevent unauthorized users from removing or tampering with the Endpoint Security Client.

6. Multi-Platform Roaming Support

The roaming configuration supports endpoints running major operating system platforms, including:

  • Windows
  • macOS
  • Linux

This enables organizations to apply a consistent roaming endpoint security strategy across heterogeneous environments.

7. Continuous Protection for Remote Users

Roaming Client Management ensures that endpoint security remains active even when users are working outside the corporate network.

The solution provides a centralized workflow for:

Deploy → Configure Policy → Protect → Monitor → Collect Status → Generate Reports → Manage Remotely

This enables administrators to maintain centralized security visibility and control over roaming endpoints while allowing users to securely operate from outside the organization’s internal network.