IT Ticket Not Opening or Giving Error while saving tickets
The Reason for these issues is mainly due to more than one IP present in the server system.
Solution :
Kindly Open this file : "C:\Program Files (x86)\Net Protector 202A\ZVSCAN\zvupdate\inetconfig"
And correct the Local / LAN IP of the server in front of inetweb= 172.30.144.1: (edit and correct your own LAN Server IP) and save the file.
This setting will reflect after 1 day on the client's PC (on the next day).
Client PC :
You can also check this on the client side in this file: "C:\ProgramData\Net Protector\inetconfig"